Refund Policy
Last updated: September 22, 2026
Free tier
The free tier never requires payment, so there's nothing to refund — you can use it for as long as you like at no cost.
Refund window
If you're not satisfied with Premium, contact us within 48 hours of your purchase and we'll issue a full refund, no questions asked. This 48-hour window starts from the moment your payment is processed. Requests made after 48 hours are not eligible for a refund — cancelling still stops future billing, but the current billing period is not refunded once the window has passed.
How to request a refund
If you're eligible under the policy above, reach out via the Contact Us page with the email address on your account. We aim to process eligible refunds within a few business days.
Billing errors
If you were charged in error (a duplicate charge, a charge after you cancelled, or a similar mistake), contact us — genuine billing errors are corrected regardless of the refund window above.
Fair use of this policy
The 48-hour window is meant to let genuine new subscribers try Premium risk-free — it applies to your first Premium purchase, or to a renewal charge only if that specific charge was made in error. We reserve the right to refuse a refund, or to limit access to the free tier and refund window, for any account we reasonably determine is repeatedly subscribing and requesting refunds to use Premium features without paying for them.
Contact
Billing questions can be sent through the Contact Us page.